Yes! It matters a lot. If you approve a quote with incorrect company information and your invoice later needs to be credited and reissued under a different name after the order is closed, a processing fee up to $500 may apply. You may generate a quote in PDF form within the MapCast dashboard for new […]
Can I return data if I change my mind?
All sales are final due to the nature of our business. No refunds will be issued for digital data, service subscriptions, bandwidth, labour fees, service charges, or any other product or service provided by First Base Solutions. Product samples, FAQ’s, tutorials, demonstrations, product previews, trial subscriptions, and personal customer service are free, and available to […]
What types of payment do you accept?
A new feature in MapCast is the option to store credit card information if you’d like to automate your payments. Please contact customer service to set up a billing agreement. First Base Solutions accepts payment by Visa, MasterCard, and American Express. Credit card payment is required for all orders less than $500. Orders over $5000 […]
Volume discounts for large orders
MapCast offers volume discounts when you buy a multi-user plan. MapCast subscribers will find the pricing quoted at the bottom of the page based on the number of data access users added their plan as they build their custom subscriptions. If you upgrade your plan to add more users or more data during your subscription, […]
How is the data priced?
MapCast subscriptions are custom built, depending on the number of data access users and data options you select. We are always open to providing custom services and solutions. Contact us directly to request a quote.