Yes! It matters a lot. If you approve a quote with incorrect company information and your invoice later needs to be credited and reissued under a different name after the order is closed, a processing fee up to $500 may apply. Here’s story on billing documents: We prepare a quote for the data you’ve expressed […]
9. My Account
Your First Base Solutions account grants you access to all our online services including MapCast, MapWarehouse, and VuMAP.
I forgot my password
It happens. Your First Base Solutions login and password can be used on MapWarehouse, and for active subscribers, VuMAP, and MapCast. You can request your password on the right side panel here.
Can I return data if I change my mind?
All sales are final due to the nature of our business. No refunds will be issued for digital data, hard copy data, service subscriptions, bandwidth, labour fees, service charges, or any other product or service provided by First Base Solutions. Product samples, FAQ’s, tutorials, demonstrations, product previews, trial subscriptions, and personal customer service are free, […]
What types of payment do you accept?
First Base Solutions accepts payment by Visa, MasterCard, and American Express. Credit card payment is required for all orders less than $500. Orders over $5000 paid by credit card may be subject to an additional transaction fee. Payment by credit card is expected at the time of purchase. To pay by invoice, a billing account […]
Volume discounts for large orders
Our subscription services, MapCast and VuMAP, both offer volume discounts when you buy a multi-user plan or buy multiple subscriptions at once. MapCast subscribers will find the pricing quoted at the bottom of the page based on the number of data access users added their plan as they build their custom subscriptions. VuMAP subscribers who […]
How do I remove unwanted selections from the MapWarehouse shopping cart?
From the ‘Get Maps’ page, look in the shopping cart drawer near the bottom right of the page. Hover over the items in the shopping cart list to determine the map coverage of each. Click the trash can next to the item you want to remove.
This is a test ARTICLE. The categories for this article are My Account – My Login and Password