All sales are final due to the nature of our business. No refunds will be issued for digital data, hard copy data, service subscriptions, bandwidth, labour fees, service charges, or any other product or service provided by First Base Solutions. Product samples, FAQ’s, tutorials, demonstrations, product previews, trial subscriptions, and personal customer service are free, and available to all customers prior to purchase. It is the customer’s responsibility to ensure they use these resources prior to purchase.

In exceptional situations where the customer can demonstrate a defect with the product delivered, contact customer service to review your specific case.