3. Post-Sales

Help me use my data and services.

Will I save MapCast bandwidth by using JPG instead of PNG?

One of the changes we’ve made to the MapCast service was to equalize the usage cost per image regardless of what image format was selected when using the WMS service.  As you may know our WMS service can serve images in JPEG or PNG format depending on your settings in your GIS or CAD application, […]

Can I return data if I change my mind?

All sales are final due to the nature of our business. No refunds will be issued for digital data, hard copy data, service subscriptions, bandwidth, labour fees, service charges, or any other product or service provided by First Base Solutions. Product samples, FAQ’s, tutorials, demonstrations, product previews, trial subscriptions, and personal customer service are free, […]

Can I use VuMAP to research and plan my job site?

If you work in any outdoor trade with a crew of mobile workers and equipment, you can use VuMAP to save time and money on project administration. Follow the step by step example below to see how. Let’s imagine you’re an arborist and a home owner who is concerned about Emerald Ash Borer has contacted […]

Identifying where land use has changed

Imagine you’re researching a property’s history as part of a pending real estate transaction. You may need to ensure that all lands are included where multiple PINs make up one property, and that the description of the property matches permit records. Map based searches are a naturally good fit. Let’s say a single driveway provides […]

How do I find A PIN without having an address?

Imagine you’re researching a property’s history as part of a pending real estate transaction. You may need to ensure that all lands are included where multiple PINs make up one property. Map based searches are a naturally good fit. Let’s say you’re searching a vacation property that doesn’t have road access, and therefore, no standard […]

How do I reference FBS as the source of my data?

If you need to reproduce a section of our maps and imagery to incorporate into your design proposal, research results, or similar professional documentation, spare a little room in your composition to cite your data sources correctly.  It not only fulfills the legal requirements of our EULA, the credibility and professionalism of your work goes […]

WMS? TMS? WMTS? An explanation in plain English without the WTF

As a new subscriber to MapCast, you’ll need to connect to the service before you can get to work. On the MapCast dashboard there are a few options. Here I’ll recommend which connection type to use and when. Your service connection type will depend on the software you plan to use. First, a quick overview […]

How to export details of your saved research from VuMAP to a spreadsheet

For a lightweight application, VuMAP sure does some heavy lifting when it comes to day to day productivity in your real estate or law practice. Today’s rarely asked question highlights a simple but powerful built-in tool that will help speed up your research; the query tool. Find the location on a map Query to review […]

Getting Started With LiDAR

LiDAR (Light Detection And Ranging) is a technology that essentially takes pictures using laser pulses instead of visible light. You’ve likely heard about LiDAR in the context of self-driving cars, since the returning laser pulses from a car mounted LiDAR system produce a point cloud telling the car about objects around it in three dimensional […]

MapCast Troubleshooting Checklist

Have you tried turning it off and turning it back on again? The top roadblocks to success with your MapCast subscription and how to address them. In general terms, these checklists are the most relevant questions to ask to solve the most common issues when getting started with MapCast in any type of CAD or […]