Yes! It matters a lot. If you approve a quote with incorrect company information and your invoice later needs to be credited and reissued under a different name after the order is closed, a processing fee up to $500 may apply.
Here’s story on billing documents:
- We prepare a quote for the data you’ve expressed an interest in. The company name and billing address must be exactly correct for invoicing. Even with digital deliveries, the shipping address is needed to determine the applicable taxes. Some companies may operate under slightly different names from one project to the next. It is very important to have all the company information correct before proceeding.
- If you accept the quote, including the billing amount and attached EULA, and you’ve made sure all the header information is correct, sign it and return it to us. At this point you can supply us a purchase order number and/or job number to add to your invoice. This will allow your company’s accounts payable department to connect the dots between our invoice and the amount from the quote, pre-approved by your manager.
- Once the quote is returned signed, we collect and deliver the order, and invoice you. Send the invoice to your Accounts Payable department. They will send a cheque to our Accounts Receivable, or pay the invoice by credit card. For orders less than $500, call with credit card details at the time the quote is approved, before the order is delivered.